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Services

Some Of The Ways We Can Help You & Your Family

Making A Difference In The Lives Of Our Clients Is Our Passion

24/7 Care In Your Own Home

Sometimes care is required around the clock. Either as a temporary measure after a surgical procedure or as an ongoing support. We can be trusted to look after your loved ones as we would our own family.

Companionship & Conversation

When you find out that isolation and loneliness is the most prevalent problem facing your elderly parents it’s nice to know that you can book one of our staff to come and take then to the beach for fish and chips or a coffee to watch the seagulls and spend the time to really listen.

General Housekeeping

If visiting your elderly relatives house quickly becomes a worry with the pile of housework required before you can comfortably sit and talk. Why not get us to do the work instead, the bonus is that all our staff are used to dealing with the elderly and we usually find ways to get them onside.

Assistance With Personal Care

Showering and toileting is a daily necessity for almost all of us. Imagine how scary that might be for a frail older person who is worried about their balance . Our staff are very experienced and can assist everyone to feel safe in the bathroom while still getting clean. They should even have time to get the laundry and some ironing done.

Appointments & Outings

Do you feel like a spot of shopping therapy, or maybe just assistance getting to the specialist. Our staff can be booked to get you or your relatives to and from whatever event is necessary. All with a bit of good conversation and companionship included.

Care Of Gardens & Plants

A lot of older people love their gardens and want them to always look good, some of our staff are experts in the yard and will provide the care needed to keep their spirits up and the plants healthy as well.

Meal Planning & Preparation

Healthy eating is one of the first times to fall by the wayside as people get old and feel lonely. “Why cook for one?” they say as they have Vegemite toast for dinner. When you call us we can have a carer around to purchase the ingredients, cook, clean and serve a delicious healthy meal. (With leftovers for lunch)

Shopping & Errands

Everyone needs errands run and shopping done. It is one of the highlights of the week to be able to offer a client a trip to the store, or the option of staying home and having it all delivered and unpacked.

Quality Assurance Visits

Are you sure that the nursing home is looking after your relatives? We will happily send an experienced carer into any facility and cast a professional eye over the place. We give you an honest assessment of what’s happening and keep an eye on how the staff are treating people. Better to know the truth than hope for the best.

Care At Home

Sometimes care is required around the clock. Either as a temporary measure after a surgical procedure or as an ongoing support. We can be trusted to look after your loved ones as we would our own family.

LEARN MORE

Quality Assurance Visitations

Are you sure that the nursing home is looking after your relatives? We will happily send an experienced carer into any facility and cast a professional eye over the place.

LEARN MORE

Hear From The People Who Have Trusted Us So Far

Client Testimonials

A married couple very much in love, Burt and Joyce were inseparable. We were looking after them for three years. They were able to live together and shared a bed up to the end. Joyce was full of life and constantly talking or providing advice – “Isn’t that right Burt!”. Burt however, was the model of a taciturn man who rarely offered anything to say other than a request for another cold drink. After three years of full time care the time came when we knew Joyce was in very poor health and we all assumed that Burt would have to live on without her. So it was a surprise when Burt told us that his doctor had told him he didn’t have long to live as the cancer, that he had requested be kept hidden from Joyce, had finally reached his internal organs –he was dead inside the month. Burt had only just been taken away by the funeral director when Joyce went to bed for the last time. They shared their funeral as well.
Burt and Joyce
We were first introduced to Howard F when he was diagnosed with terminal cancer. He refused to stay in Hospital and wished to pass away at home in the comfort of his beachfront apartment. Providing palliative care is an exhausting honour for my staff and one that they take very seriously. Keeping the dignity and spirit of both the living and the dying involves both tact, sensitive timing and the ability to deal with the ebb and flow of life and all its’ messy details. Pivotal to this process is effective pain relief, which is a specialist medical subset of skills that we outsource to the best organisations we can find, such as ; St Vincent’s, Karuna and Circle of life. One of Howards last wishes was that we continue to stay there in his apartment unit and provide support for his supposedly frail wife June, a former catwalk model who at that stage was starting to exhibit onset symptoms of age related dementia. Surprising all of us, June kept our staff for a further ten years , eventually requiring 24/7 care after a difficult series of bowel surgeries. Despite her increasing dementia, June never stopped being the lady of the house and always had high expectations of all the staff in terms of deportment, pronunciation and dress standards. On many occasions June called me to subtly request I speak to a particular carer to inform them that their shoes were not a good match for the rest of their outfit. Although exceedingly frail and often confused, June remains a arbiter of taste and style into her mid-nineties and is still very particular about whom she allows into her home.
Howard and June
85 years old and 80 years old
Richard was another client that we were called in to help with by his interstate Power of Attorney. He had moved into a nursing home and was having some minor difficulties with a few of the managers in his facility. The regular visits by our carers enabled us to intercede on Richards’ behalf and gain some level of satisfaction for Richard. It was lovely to be able to take Richard out for coffees at his long standing local and see his worries recede once he understood that he had someone on his side whenever he needed it. Once the issues were sorted we assumed that Richard would no longer require our visits, however Richard would frequently call us to arrange a visit from one or other of his regular “girls” to pep him up with a bit of a frivolous shopping expedition.
Richard D
73 years old at first service